Privacy Policy

Veterans Donor Connect Privacy Policy

At Veterans Donor Connect, we rely on your support and value your privacy. This policy outlines what information we collect from visitors to our website (“Site”), how that information is used and retained, and how visitors can control the use or disclosure of their data. By providing personal information to us, you agree to the terms and conditions of this Privacy Policy.

Information We Collect:

When you browse our Site or communicate with us, we collect data to enhance our services. We may collect personally identifiable information (PII) both online and offline, only when voluntarily provided by you (e.g., through donations, contact inquiries, or event registrations). PII may include:

  • Name

  • Username

  • Postal address (including billing and shipping addresses)

  • Telephone number (home and mobile)

  • Email address

  • Credit and debit card information

  • Social media account ID

  • Country of residence

We use PII solely for the purpose for which it is provided, such as responding to inquiries, processing donations, and granting access to secure areas of the Site. We do not track users across third-party websites and do not respond to browser do-not-track signals.

Analytics Technologies:

We may use tools like Google Analytics to collect and process information about your use of the Site. This data is statistical and does not personally identify you. Information collected may include:

  • Domain name of your internet provider

  • Date and time of Site access

  • Pages visited and search queries

  • Referring websites

  • Device type and browser details

These insights help us improve user experience and optimize our services.

Third-Party Services:

In some cases, we use third-party payment processors to handle donations securely. Any personal information provided to these services is subject to their privacy policies, not ours. We are not responsible for how third parties use or disclose your information.

If you provide information about others (e.g., on their behalf), you confirm that you have their consent to do so.

How We Use Personal Information:

Where permitted by law, we may use your PII to:

  • Present and improve the Site

  • Provide services, products, or information you request

  • Process and acknowledge donations

  • Keep you informed about our impact and upcoming events

  • Maintain a record of our relationship with you

  • Seek financial or volunteer support

  • Comply with legal and contractual obligations

  • Analyze our audience for better communication strategies

With Whom We Share Your Information:

Veterans Donor Connect does not sell or rent donor information. We may share information with:

  • Trusted partners and service providers assisting in donation processing, website hosting, data analysis, and outreach

  • Third-party sponsors of events, promotions, or campaigns

  • Social media platforms when you engage with our content through those services

We may also share information when required by law, to protect our rights, or as part of a reorganization or merger.

Protection of Minors:

Our Site is not intended for children under 16. We do not knowingly collect information from minors without parental consent. If you believe a minor has provided us with data, please contact us to have it removed.

How We Protect Your Data:

We implement physical, technical, and managerial safeguards to protect your information. These include encryption, network monitoring, and secure data storage. While we strive for security, no online transmission is completely risk-free. Users share data at their own discretion.

Access and Updates to Your Information:

You may request access to your personal data and request corrections or updates by contacting us. We retain personal data only as long as necessary for operational, legal, or record-keeping purposes.

If you ask to stop receiving communications, we will maintain a record of your contact details to honor your request.

California Privacy Rights:

Under California Civil Code § 1798.83, California residents may request information about our disclosure of PII to third parties for direct marketing. However, Veterans Donor Connect does not share PII for such purposes.

Updates to This Policy:

This policy was last updated in March 2025. Changes may be made periodically to comply with legal and regulatory updates. Please check this page for the most current version.

Contact Us:

If you have questions or need to update your communication preferences, please contact us directly.